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PROGRAMME

Meeting Professionals Leaders Forum

Praia Mar Hotel in Carcavelos

Estoril Coast, Portugal

November 5-8, 2003

October 31 – Arrivals

Nov 1 -4 - Pre-conference Tour to Seville

Nov 3 -4 –  Pre-conference Seminars by CIMPA Portugal Chapter to be held at the Estoril Congress Center
9:00 AM - 5:30 PM daily

Great Marketing Ideas on a small Budget - Heidi Richards
How to Increase Your Client Lists - Manuel Anselmo
The Business Plan - Monica Rijpma
The IT Revolution – on-line buying & selling - Marriott/Geotur/CPL Events
MeetingMatrix -MeetingMatrix International, Inc.
eMarketing for the Meetings Industry - John Martinez
The Internet & Research Tools - Tricia Santos

TUESDAY, NOVEMBER 4

Buffet breakfast at the "Rosa dos Ventos" roof-top restaurant

1:00 PM – 2:00 PM - REGISTRATION AT PRAIA MAR HOTEL
 

2:00 PM - 5:30 PM - Customized Sightseeing and Shopping Tour by CITUR (Optional. US$19.50 per person. Minimum: 6 persons)

 

4:00 PM – 6:00 PM - REGISTRATION AT PRAIA MAR HOTEL

WEDNESDAY, NOVEMBER 5

Buffet breakfast at the "Rosa dos Ventos" roof-top restaurant

 

8:15 AM - 9:15 AM - COFFEE WITH JIM

"Rosa dos Ventos" roof-top restaurant

 

Those who are interested in discussing meeting planning issues or needing help with any part of the meeting planning process are invited to join Jim Fausel, CMP, CMM, President of Conference Connection,for an informal round robin discussion over coffee. Bring your brochures or any material you want to be critiqued.

8:00 AM – 9:00 AM - REGISTRATION AT PRAIA MAR HOTEL.

9:00 am - Depart Praia Mar Hotel lobby for Carlton Palace Hotel.

9:30 AM – 4:00 PM
Business Forum and lunch with the Portuguese Association of Sales and Marketing Directors and the Brazilian Association of Sales and Marketing at the Carlton Palace Hotel
 

2:00 PM - 5:30 PM -  Customized Sightseeing and Shopping Tour by CITUR (Optional. US$19.50 per person. Minimum: 6 persons)

 

4:00 PM - 6:00 PM - Certification Examination - Praia Mar Hotel

 

7:30 PM Welcome Reception sponsored by Almeida Hotels at the Praia Mar Hotel

Gifts to children to be presented by John Vissari, Matthew Murphy. Andrew Murphy and David Murphy to General Manager of Praia Mar Hotel

THURSDAY, NOVEMBER 6

Buffet breakfast at the "Rosa dos Ventos" roof-top restaurant

8:15 -8:30 AM - Networking and Door Prize Drawing

8:30 -8:50 AM
Welcome by Andrea Sigler, PhD, President and CEO of CIMPA International and Linda Pereira, President, CIMPA Portugal Chapter
Introduction of Officers and Members of CIMPA Portugal Chapter

8:55 – 9:45 AM
RISK REDUCTION AND CRISIS MANAGEMENT FOR SAFER EVENTS
A Workshop for Meeting and Event Planners, Presenters and Suppliers
Merle Manzi, CMP
Susan Kemp Vissari, CMP

This interactive workshop examines the critical role that meeting managers and event planners need to be prepared to play to reduce risks and/or respond to crisis situations associated with events under their control. The session emphasizes the need to utilize strategic planning and risk assessment for the purpose of being better prepared to respond to any meeting- or event-related crisis. The presentation will review several selected case studies to be utilized as examples of actual crisis situations relating to past events. In addition, information will be presented that will enable meeting/event planners to establish their own checklists and best practices plans to assist them in preventing, or at least responding more effectively, to meeting or event crisis situations. The emphasis of this session is on planning to minimize risks, prevention and protection. The information presented is sure to be very useful for every hospitality professional in attendance--whether meeting planner, speaker or supplier.

i

Listen to Susan

 

9:50 AM - 10:35 AM
How To Get your partners To Do What They Know
Ken Wallace
In this session, you will learn: Why what you already know is enough to get what you want in life; 11 ideas that have shaped your self-image and how they are limiting your success – and how to effectively deal with each of them so that your success significantly increases in all areas of your life; The most significant leadership lesson you can learn and how it can help you get the “lead” out of others; 10 ways to get others to do what they already know that will yield results you never dreamed possible

10:35 – 10:50 AM – Networking and Coffee Break

10:50 AM – 10:55 AM – Prize Drawing

10:55 AM – 11:40 AM
BACK TO BASICS: WHAT IT TAKES TO BE A SUCCESSFUL MEETING PLANNER
Jim Fausel, cmp,cmm
An experienced meeting planner, Jim will share tips and strategies on how to run successful meetings. Jim will also talk about FUNCTIONING WELL IN A SPIRITUAL VOID. We will look at the notion of spirituality and how it impacts the decision making process. We will look at the stressors that impact the lives of meeting planners especially with dealing with people you can’t stand and why humor can be one of the best stress reducers and spirituality builders.

 

Listen to Jim

12:00 -2:30 PM
LUNCH – hosted by Albuquerque Hispano Chamber of Commerce
Luncheon Speakers: MaryAnn Jones and Catherine Palin-Brinkworth, MAppSci, CSP

Mary Ann Jones will present a video on Albuquerque, Site of ITMIC 2004

SURVIVOR!
Lessons from the Australian outback
Catherine Palin-Brinkworth, MAppSci, CSP

In the harsh, often dry and dusty climate of the meetings industry, life can be pretty tough. In a climate of long days and too short nights, poor nourishment and inadequate preparation can be real challenges to continued existence! Catherine Palin-Brinkworth has survived 15 years as a successful professional in a part of the world where the species didn’t exist at the outset of her career, where distance is high and budgets are low. The 2003-04 Chair of the International Federation for Professional Speakers will share with you the principles and strategies she has learned, to outplay, outwit and outlast every challenge that life can deliver. She knows it’s a given that she and her colleagues need to be good outfront. She also knows that all sustainably successful business people are good ‘outback’, where business develops, stays and grows. You’ll love her Aussie warmth, wit and wisdom, as she shares her commitment to aligning purpose, power and profits.

CIRCLES OF 7 OVER COFFEE
Facilitators: Andrea Sigler, PhD, Merle Manzi,CMP and Jim Fausel, CMP,CMM

US and International meeting buyers and sellers team up to design ready to go meeting packages to be sold at meetings2go.com

 

2:45 PM – 2:50 PM -  Door Prize Drawing

2:55 PM - 3:20 PM
APEX- A BLUEPRINT FOR FUTURE TECHNOLOGY
Presented by EJ Siwek, CMP, this session will review the Convention Industry’s Council APEX Initiative. The Accepted Best Practices Exchange (APEX) mission is: "To spearhead an industry-wide initiative that brings together all stakeholders in the development and implementation of industry-wide accepted practices which create and enhance efficiencies throughout the meeting, convention and exhibition industry."
During this session you will
• Learn about the functional areas involved in the effort,
• Learn about the benefits of the Initiative and what it means for you.
• Review draft recommendations

3:25  - 4:10 PM
CIRCLES OF 7: INTERNATIONAL MEETINGS PANEL
Linda Pereira, Luisa Teixeira, Margaret Gonzalez

4:10 - 4:40 PM - Coffee with SATH (Society for Accessible Travel and Hospitality)

Jani Nayar and Sharon Myers

 

4:40 PM - 5:25 PM
CIRCLES OF 7: WHAT'S NEW IN TECHNOLOGY
E.J. Siwek and Emanuel Payton

7:00 PM
Gala Dinner and CIMPA HONORS Ceremony with VIPs/Ministers/Mayors of Cascais/ Sintra/Lisbon & Mafra/Presidents of Institutes & Sponsors.
Awards to be presented by the Prime Minister of Portugal assisted by Dr. Ken Webster and Daret Matthews

Sponsored by the Estoril Convention Bureau.

FRIDAY, NOVEMBER 7

Buffet breakfast at the "Rosa dos Ventos" roof-top restaurant

8:25 – 8:30 AM – Door Prize Drawing

8:30 – 9:15 AM
COMPUTER SAFETY: HOW LONG CAN YOU BE DOWN? AND
 A sampling of “Self Promotion: The Key to Success”
 Rochelle Balch
 
 Do you have a computer disaster/recovery plan? Do you feel safe and secure? Do you have a plan in place in the event of a disaster - for a power failure, a natural disaster, a damaged computer, a devastating virus, etc.? What is piece of mind and safety worth to you? Learn to calculate your risk, determine your exposure, and identify what you must have to continue your business without unnecessary downtime.
 
We’ll cover types of measures you can take to protect yourself. Having a computer contingency plan is more than just running backups periodically - it’s being aware of your total computer environment and knowing how to be safe. This high energy, quick moving fun workshop, presented by a 30 year veteran of the computer industry, is for those serious about making their office compliant, safe, and secure. You’ll leave feeling better, more knowledgeable and feeling more in control.
 
 And....as a “sampler” for things to come next year in Albuquerque... we’ll spend a few minutes about “bragging.” Yes, self - promotion - bragging about yourself ! Do you feel comfortable bragging? Does everyone really know what you’ve done? Do they know how good you are? Do you think that promoting yourself is too obnoxious? This portion of our session will cover why self-promotion is necessary and how to unleash your personal power of self-promotion.
 
 You may have seen Rochelle last year at CIMPA with her phenomenal “Get Publicity, Get Noticed and Get it for Free” session and keynote for CIMPA and the trade fair. Rochelle has been noticed nationally for her success and community involvement. How does a little home based computer business - we’ll maybe not to little, about $1.5 million annually - get such exposure - by Bragging of course ! You’ll learn the basics and see how to do it too ! And, next year at CIMPA’s conference you’ll hear lots more secrets, tips and real life experiences.

Listen to Rochelle

9:15 – 10:00 AM
"HOW TO BECOME A "L"-LIONAIRE™
And Live a Richer, More Fullfilling Life Following the Seven "L's" of Success
Heidi Richards, CPPM

Learn to Look at the world around you, Listen for opportunities, find Luck in everyday situations, Laugh more, Love what you do and Live the life you really want. Heidi will share stories of how she and others found true wealth, by making more than a living, by making a life. This session is all about the Relationships we cultivate that can make us happier, healthier, wealthier people. It is about taking risks to achieve the real riches of life.

Everyone who attends this session will get a "L"lionaire Goodie Bag"

Listen to Heidi

!0:00 AM – 10:15 AM – Networking and Coffee Break

10:15 AM – 10:20 AM - Door Prize Drawing

!0:20 AM - 11:05 AM
CIRCLES OF 7 LEARN MORE ABOUT YOUR PERSONALITY TYPE
Speaker: Dr. Stan Jones
Moderator: Suzanne Hugueley

The Myers-Briggs Type Indicator® (MBTI®) is a widely used instrument to help people to know themselves better, to aid in conflict resolution, to assist in career decisions, team building and interpersonal relations.

One of the great values of the MBTI® is assisting individuals in preparing for a career which is BEST for them. This instrument helps one to identify their personality preferences and to correlate them with characteristics found in others in those careers. How sad to spend years preparing for a profession and THEN finding out your preferences and tendencies differ from most individuals in those occupations. This session will help you to learn more about yourself, your strengths and weaknesses and how best to apply them in the workplace.
11:05 AM – 11:10 AM - Door Prize Drawing

11:10 AM – 11:55 AM
CIRCLES OF 7: EMAIL MARKETING
TRICIA SANTOS
You can promote your meeting and group through email marketing. It's easy. It's cheap. But is it really? Much of what people do is spam. Not good. If your reputation and credibility are important to you, come to this session and learn how to create an effective, professional, and valuable email marketing campaign that leaves your attendees and members feeling special and valued.

12:20 PM – Depart from hotel lobby for Park of Nations (former site of World Expo)
Lunch sponsored by Lisbon Convention Bureau

Luncheon Speakers – Joao Paulo Oliveira (Manager, Lisbon Convention Bureau), Merle Manzi, CMP, Christine Bartzer and Ed Scannell
 

Our host, Joao Paulo Oliveira, will talk about Lisbon as a meeting destination.

We end the conference by looking at where the industry is going, finding  your partners and how to get to  do what you already know that will yield results you never dreamed possible

EFFECTIVE NEGOTIATIONS FOR QUALITY EVENTS
A Workshop for Meeting and Event Planners, Presenters and Suppliers
Presented by:Merle Manzi, CMP and Christine Bartzer

This interactive and lively workshop will examine the central role that negotiation plays in the overall process of arranging and coordinating productive and cost-effective meetings, conferences or events. A variety of negotiation skills and techniques will be presented and discussed, along with some 'insider tips' and special leveraging techniques that should help to make every person attending this session walk away with new ideas and tools for gaining better negotiated outcomes for their meetings, contracts or events. The central theme of this program is to gain the business advantage through effective negotiation to improve the outcomes of business dealings--especially those relating to meetings and events. Numerous suggestions and techniques for improving negotiated outcomes will be presented, as well as insights into negotiable items often overlooked when booking meeting and conference space, hotel and lodging space and third party meeting suppliers.

Listen to Merle and Christine

 

TRENDS IN THE MEETINGS INDUSTRY
Ed Scannell
That our world has changed the past few few years is certainly no secret. That the world of the meetings industry has also changed dramatically is a point that affects all of us around the globe. Both planners and suppliers have been facing serious and critical challenges- and we're told this situation is not a short term one. With ever decreasing budgets and still-increasing travel and safety concerns, what is the future of the meetings industry? This session will identify the "Top Ten" trends impacting all of us. In addition to learning what these are, you will also have the chance to do some "blue sky" thinking and to further identify what you see in your own respective area of interest

Listen to Ed

 

3:00 PM - Visit the Oceanarium/ the Vasco da Gama Tower and the cable cars with a team-building questionnaire with an end prize. (This Oceanarium is one of the best in the world)

5:15 PM - Departure from Park of Nations to Belém Area –visit to the monastery and the Tower (weather permitting)

6:30 PM - Return to hotel

Certificates of Participation will be available at Hotel lobby

 

7:30 PM - Beer and Pizza Evening On The Beach

Kick off your shoes, take off your necktie and bond with members of the CIMPA Portugal Chapter. Circles of 7 continue their networking and informal business planning. If it's not too cold, we'll do it on the beach, Otherwise, we'll meet in our usual meeting room at Praia Mar Hotel
 

SATURDAY, NOVEMBER 8

Buffet breakfast at the "Rosa dos Ventos" roof-top restaurant

8:30 - 9:15 AM - Coffee with Andrea, Margaret, Ralph, Ken, Daret and Suzanne

All those who are interested in presenting their destinations as a future meeting site are invited to talk about how site selection is done

9:30 AM - Bus departs for Fatima

6:00 PM - Return to Hotel

FACULTY

Catherine Palin-Brinkworth is an international speaker and facilitator on Leadership, Growth and Change. In her corporate life, Catherine cut her teeth in one of the most challenging environments in the business world, building and managing teams of outstanding performers in the competitive financial services industry. Her history has been one of building businesses from the ground up, in senior national sales and marketing management roles.

Her post-graduate qualifications are in social ecology and ethical leadership. The story of her own life's challenges is powerful and motivational - her empowerment of others has been recognised by the highest awards from her peers - and she is continually asked back by her clients.

On the platform her audiences describe her as 'terrific... major impact... enthusiasm and wit... professional and intelligent... an absolute joy.'

Christine Bartzer - A manager and event specialist, Ms. Bartzer is an experienced meeting planner and administrative manager with 7 years background in the meetings and hospitality industry. She holds a BS Degree in Psychology from Florida State University. In addition to her academic credentials, Ms. Bartzer has completed numerous training programs dealing with administrative practices, company management, association management and computer applications.Ms. Bartzer has served as a committee chair and a chapter officer for the Society of Government Meeting Professionals (SGMP), Florida Capital Chapter. She has also completed the Certified Meeting Professional review course and is actively pursuing her Certified Meeting Professional (CMP) designation.

Rochelle Balch is the president of a small business that specializes in computer consulting. She’s been through “disasters” in her own office, in addition to providing resources for those who need help to recover. Rochelle will provide information from over 30 years of experience in the computer industry. RB Balch has received city, state and national recognition for success and community involvement

Margaret Gonzalez, President, International Association of Hispanic Meeting Professionals

STEVEN GONZALEZ is President of a company that does online conference registration

MERLE MANZI, CMP -A former criminal investigator for the State of Florida, Merle Manzi served most of his government service career in an investigative law enforcement capacity until 1989 when he transitioned to the training and program management field. Merle is currently serving in an interim appointment capacity as an intelligence program coordinator with the U.S. Department of Homeland Security at the Federal Law Enforcement Training Center in Glynco, Georgia. He holds an AS in Police Science from Polk Community College, a BS in Criminology from Florida State University and a MS in Criminal Justice from Rollins College. His meeting management background includes planning, coordinating and delivering training programs and conferences throughout the U.S. and in Africa, Asia and Europe. Merle earned his CMP designation in 1993. Merle is Executive Vice President of Peak Management Consultancy. In this capacity, he is the company CEO and an independent meeting planner/manager and speaker. He develops and presents training programs for law enforcement organizations, coordinates conferences and seminars for associations, governmental entities and universities and makes speaking presentations relating to emerging crime trends and contemporary criminal justice/societal issues.

Tricia Santos is a trainer and consultant who takes the technical out of technology. For fourteen years, she has helped small business owners and professionals use technology to grow their business and get more done in less
 time and with less effort. Her education includes a BA from West Virginia University, and two Master's Degrees: a Master of Divinity from Duke University Divinity School, and a Master of Regional Planning from the University of North Carolina at Chapel Hill. Tricia also served as an officer in the United States Air Force.

Edward E. Scannell, CMP. CSP
Actively involved with the meetings industry, Ed has been studying future trends for over twenty years. He is a frequent speaker at industry events, both domestically and in international conferences. Formerly the Director of the University Conference Bureau at Arizona State University, he has also taught at the ASU College of Business and at the University of Northern Iowa. He has written or co-authored fifteen books in the fields of Human Resource Management. Among other industry groups, Ed has been a member of the World Future Society for several years.

EJ Siwek, CMP is President and Founder of FLASHpoint Technologies, a company providing research, training, consulting and articles on technology solutions to the meeting industry. He serves as Chair of the Technology Advisory Council for the Convention Industry Council’s APEX initiative – an industry wide effort to drive best practices on the use and application of technology. 

With a diverse background in association, event and corporate planning, EJ has a personal perspective on the unique problems that meeting professional face in applying technology to their processes. Active in industry for 25 years as a planner, publisher, and consultant, in July 2001, EJ was selected by Meeting News as one of the Top 25 Influential Leaders in the industry for his efforts in educating and informing meeting professionals on meeting technology. 

In 2000, Mr. Siwek served as Conference Director for the International Laboratory Accreditation Council’s conference (ILAC 2000), a biennial international conference with delegates from 62 world economies and hosted by the National Institute of Standards and Technology. He has held positions with Juran Institute as the Director of the Meetings Department and as Director of Marketing for Excel Partnership overseeing department wide activities for 500 meeting per year.

LUISA TEIXEIRA - President, Portuguese Association of Professional Congress Organizers

SUSAN KEMP VISSARI, CMP  -A Senior Consultant with Booz, Allen & Hamilton, Susan Kemp Vissari has over 12 years of professional experience in the meetings and training industries. Her experience was gained by performing services for commercial clients and federal government agencies.

Susan holds an AS in Marketing from Montgomery College and a BS in Business Management from the University of Maryland. In addition, she is pursuing a Certification in Trade Show Marketing. Susan’s meeting management background has been gained through planning, coordinating and delivering training sessions, seminars and conferences throughout the U.S. for numerous government organizations, including the Department of Energy, Department of Defense, EPA, and the Food and Drug Administration. Susan earned her Certified Meeting Professional (CMP) designation in 1998.

Currently, Susan serves as the Training Program Manager for the Process Improvement initiative within Booz Allen. She is responsible for managing the development and implementation of the Organizational Training Program. This involves managing all training efforts, including curriculum development, training delivery, and evaluation.

Ken Wallace, President, Ken Wallace Company, One Hillcrest Drive, Carbondale, IL  62901

 

 

December 7 - 10, 2011 -- Albuquerque, NM

 

 

 

 

 

 

Contact Us

Connected International Meeting Professionals Association (CIMPA)

8803 Queen Elizabeth Blvd, Annandale, Virginia 22003 USA

Tel 1 512 684 0889 Fax 1 267 390 5193

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